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Customer Loyalty Program


A customer loyalty program is a structured customer strategy to help build a stronger relationship between the customer and the brand. Providing a value exchange between the brand and customer, beyond the product and services paid for.


If implemented and managed properly, loyalty programs have so much potential. They enable brands to get to know their customers better – the more the customer shops with them, the more they reveal about themselves, making it easier for the brand to continue the conversation with the customer.

Let us help you build an efficient and relevant loyalty scheme to indulge your customers. We make an in-depth analysis of your audience to find the best way of introducing a program that will keep them coming for more.

What’s covered:

  • Brands/Sub-Brands: 1

What’s included:

  • Brainstorming session
  • In-depth audience analysis
  • Customer loyalty program document

Work process:

  • Initial brainstorming meeting
  • Material and information handover
  • Loyalty program delivery
  • Client feedbacks (qty: 2)

Additional information


✓ Retains existing customers
✓ Increases customer lifetime value
✓ Builds personal customer relationships
✓ Creates brand advocates


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